Privacy Policy
Last updated: October 24, 2026
This policy explains what L & M Party and Events (“we”, “us”) collects through our online quoting tool, why, and the choices you have.
1. Information We Collect
- Your name, email address, and phone number
- Event details: dates, times, rental items, and any notes or add-on requests you enter
- Your event/delivery address
- Your agreement to this policy and our rental terms, with the date and time and the version you agreed to
- Technical data: your IP address and browser type, used for security and to prevent spam and duplicate submissions
- Anonymous usage events on the quote page (for example, which sections of the form were reached). These contain no name, email, phone, address, or IP address and are not linked to you.
2. How We Use Your Information
- To prepare and send your quote and to contact you about your booking by email or phone
- To process your deposit through Stripe
- To calculate delivery distance and fees
- To keep our business, tax, and legal records
- To protect the form from abuse, and to improve it using anonymous usage statistics
We use your email only for messages about your quote and booking. We will not add you to a marketing list without your separate permission.
3. Third-Party Services
Stripe: Deposit payments are handled by Stripe, Inc. Your card details go to Stripe and are not stored on our servers. Stripe’s checkout page may set its own cookies. See Stripe’s Privacy Policy.
LocationIQ: To suggest addresses and calculate delivery distance, the street address text you type into the delivery fields is sent to LocationIQ as you type, before you submit the form. See LocationIQ’s Privacy Policy.
Google Fonts: This page loads its fonts from Google, which receives your IP address and browser details when the page loads. See Google’s Privacy Policy.
Email delivery: Our email provider transmits your quote and confirmation messages.
4. Cookies and Tracking
The quote page does not use cookies, advertising trackers, or cross-site tracking. Our anonymous usage statistics are kept in our own system, not shared with any third party, and are not collected if your browser sends a Global Privacy Control or Do Not Track signal.
5. Sharing and Sale of Information
We do not sell your personal information, and we do not share it for advertising. We share it only with the service providers described above who help us run the quoting and payment process, and when the law requires it.
6. Data Retention
We keep quote and order records for as long as needed for business, tax, and legal purposes, generally up to seven years. Anonymous usage statistics are deleted after 13 months.
7. Security
Information is stored in our access-controlled CRM system and sent over encrypted connections. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
8. Your Choices and Rights
You may ask us to tell you what personal information we hold about you, correct it, or delete it (subject to records we must legally keep). Email us at the address below and we will respond within a reasonable time, generally within 45 days.
9. Children
This quoting tool is intended for adults. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
If we change this policy we will update the “Last updated” date above.
11. Contact
Privacy questions or requests: info@lmpartyevents.com.